sorry, JAIS, we do not do that in miri.
if a shop has rude staff majority of mirian will quietly avoid the shop and shops elsewhere and let the towkays tears their hair out wondering why business day by day dropping more and more.
why would majority of mirian do like that? because you never knows the towkay could be some kaki gangster. you meant well pointing out rude staff to towkay but who knows towkay may take it wrong way and you ends up kena wallop for nothing.
there are so many establishment in miri doing the same businesses and what makes some of them stands out and have an edge over other businesses to make good money is quality and good services